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CUSTOMER SUCCESS

Post Implementation Training and Support

Mikan Associates is proud to be a Business Intelligence Training partner for a range of mid-market companies across the Midwest in the Financial Services, Healthcare, Supply Chain, Manufacturing, Digital Media, Retail, Education, and Hospitality industries.

To fully leverage your investment in Analytics, Mikan Associates provide comprehensive customized training for all SAP Business Objects tools, Tableau and Data Management tools. Our clients engage our team because we assign the best local talent to deliver high-quality, impactful training. We are successful because we take a collaborative approach to delivering our data and analytics training solutions, providing continuous knowledge transfer that builds trust and long-term partnerships with our clients.

Customized, On-Premise Training

Mikan Associates take a consultative approach to developing and delivering your training program. Delivered locally, by local experts, we work to acquire an understanding of your environment and work collaboratively to determine areas of emphasis and define a training roadmap to success.

  • Lunch and Learns
  • Half Day and Full Day Options
  • Hands-on Workshops
  • Custom Dashboard Review and Design Sessions

SAP BI Training

SAP training modules include managing content, managing application security, distributing content, Data & Analytics server platform, and troubleshooting techniques.

Tableau Training

The Mikan Associates Tableau Training includes modules on connecting to data, basic visualizations, organizing data, mapping data geographically, viewing distributions, customizing your data, sharing data and files, as well as customized platforms for your unique use.

Data Management Training

The Data Management Course Training from Mikan Associates includes modules on defining data services, using data stores, creating batch jobs, using functions, scripts and variables, using platform transforms, setting up error handling, using text data processing, server management and data services.

Post Implementation Support

We offer a comprehensive, customizable suite of managed services to help you accomplish your goals without the distractions of managing your data and analytics investment. From routine maintenance tasks to the most complex technological challenges, we provide expert, cost effective, locally-sourced support to your IT staff or to business users. Whether you need data and analytics managed services to overcome a temporary shortage of resources, or services on an ongoing basis, you can rely on Mikan Associates for the expert support you require.

  • Dedicated On-Shore Support Team
  • Flexible Contracts
  • Weekly Status and Reporting
  • Primary Single Point of Contact
  • Dedicated, Personalized Support Portal
  • Phone, Web Conference and Video Support
  • Onsite Support as Needed

We support the following areas: Tableau, SAP BI Suite, SQL Server and ETL (BODS, SSIS, Informatica).

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MAXIMIZE THE IMPACT

We can link your data and analytics needs to your overall business strategy—turning actionable insights and impactful solutions into measurable results.

Contact Our Team
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Why Take Advantage of SAP BI Upgrade Incentives & Credits Now

SAP is offering incentives and conversion credit to customers like you to upgrade legacy Business Objects and Crystal licensing to the new SAP BI (Business Objects) 4.x.   Upgrade confidently to SAP BI 4.x right now! When you upgrade you’ll gain mobility out-of-the-box for agile and on-the-go insights while acquiring visualizations to shorten your information discovery […]

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